Call Center Solution

Our call center solutions offer a professional approach to meet customer demands and complaints while providing maximum benefit from technology. As Deta Solutions B.V., our primary goal is to highlight the corporate identity of our business partners and to develop fast and effective solutions for their customers. With our call centers located in different branches of Turkey, we produce solutions in countries such as Germany, France, USA, England, Morocco, Belgium and Ukraine, especially the Netherlands. In addition to answering calls quickly and accurately, we also aim to establish customer relations through different channels such as e-mail, SMS, web-chat. We offer more comprehensive and effective solutions by moving the call center service from being traditional to a Customer Communication Center approach. As Deta Solutions B.V., we offer advantageous solutions to our business partners!

Deta Solutions B.V. Call Center Advantages

As Deta Solutions B.V., we trust technology and aim to provide a technology-based service to our business partners with following:

• Customer's access to services from a single center,
• Eliminating the support responsibility of the personnel within the organization,
• Providing 24/7 service to customers,
• Easy processing of requests, complaints and information thanks to a strong digital infrastructure,
• Achieving success in sales and marketing activities,
• Easy collection of customer data,
• Efficient use of resources as a result of easy resource planning,
• Achieve success thanks to the services offered by a professional team,
• Obtaining results by collecting data storage in a single source.

While providing services with our professional perspective, we attach the most importance to sustainability in Call Center Services. We offer you solutions in every subject within the framework of “Best Quality Communication, Perfect Cooperation” approach.